Autumn Sharp, MFA
Creative, analytical communications leader + strategist with expertise in crafting and delivering data-driven communication solutions. Passionate about creating inclusive, accessible user-centered content and innovative digital solutions that make a difference and drive exceptional results for organizations and diverse audiences.
EDUCATION
MFA Creative Writing
Pacific University
Forest Grove, OR
MSc Ethnobotany
University of Kent
Canterbury, UK
BA English
Portland State University
Portland, OR
SKILLS
Expert Writing & Editing
Strategic Communications
Storytelling
Content Development
Employee Benefits
Vendor Relations
Marketing
Community Engagement
Internal Communications
Cross-cultural Communications
Project Management
SEO Best Practises
Google Analytics
Web Accessibility
TECHNOLOGY
Optimizely CMS
Webflow CMS
WordPress CMS
Squarespace CMS
HTML
CSS
Figma
Adobe Acrobat
ZoHo CRM
SharePoint
Klaviyo
Action Network
Google Workspace
LANGUAGES
English | Fluent
Spanish | Intermediate
INTERESTS
Traveling
Building Websites
Urban Hiking
Community Gardening
Botany
Civic Engagement
Local Arts
Portland Dining
EXPERIENCE
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CREATIVE CIRCLE | REMOTE | 2024 - PRESENT
Lead digital strategy and innovation across public-facing websites. Contracted to produce two new company websites for American Equity and Eagle Life Insurance.
Partner with CX and UX teams, designers, developers, sales, and service teams to support marketing efforts and align digital strategy with business goals.
Direct enterprise-wide digital transformation and the migration of several websites into a single CMS while steering innovative digital experiences.
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ALLIANT INSURANCE SERVICES, INC | REMOTE | 2021 - PRESENT
Lead content strategist and writer on Alliant’s custom communications team delivering first-class Employee Benefits communications. Web manager steering end-to-end web content strategy, user experience (UX), and digital innovation.
Produced and manage Affirm’s global, 150+ page Employee Benefits website resulting in a high-traffic site that had 95,995 page views and 11,591 active users in the past 12 months.
Invented and wrote content for our team's first Leave of Absence (LOA) website for Vacasa resulting in a scalable, high-demand, user-centered LOA website template.
Pioneered and wrote our team’s first Inclusive Benefits Guide for Lyft featuring benefits designed to support LGBTQ+ employees, resulting in an adaptable, in-demand Inclusive Benefits Guide template. text goes here
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TRANSPORTATION CHOICES COALITION | SEATTLE, WA | 2021 - 2021
Developed and implemented a data-driven communications and digital strategy advancing TCC’s advocacy campaigns and policy priorities.
Crafted the narrative theme, visual storyline, and strategic multi-channel promotions resulting in the highest grossing annual gala fundraiser to that date.
Orchestrated communications-based community engagement campaigns resulting in a 20% increase in social media followers and increased e-newsletter open rates from 19% to 35%.
Applied exceptional writing skills to write e-newsletters, policy analysis, action alerts, news articles, press releases, social media posts, and blogs.
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TUCSON AUDUBON SOCIETY | TUCSON, AZ | 2019 - 2021
Developed and implemented strategic communications and digital strategy, content creation processes, and metrics increasing mission impact, donor support, employee engagement, and organization-wide morale.
Redesigned and improved content quality for e-newsletters resulting in increased open rates from 22% to 36% and click-through rates from 2.2% to 6.7%.
Established brand voice, tone, and visual design standards boosting social media engagement by 30% across nine unique platforms and increased Instagram followers by 150%.
Directed crisis communications and advised stakeholders on change management communications related to the covid pandemic and racial justice imperatives.
Elevated quality and implemented production processes as Managing Editor of the 32-34 page, glossy, full-color membership magazine with over 12k recipients.
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CHEFSTABLE GROUP | PORTLAND, OR | 2016 - 2017
Directly managed 55+ employees at an upscale, high-volume Italian concept with average gross annual sales around $3.5 million.
Partnered with owners in developing, writing, and updating training materials, employee handbooks, and policy manuals increasing performance and morale.
Implemented marketing communications strategy, drove employee engagement initiatives, and applied strong financial acumen resulting in improved P&L and employee satisfaction.
VOLUNTEERING
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MULTNOMAH COUNTY GOVERNMENT | PORTLAND, OR | 2024 - PRESENT
Advise Multnomah County Homelessness Response System elected leaders and members on strategies and approaches to the Homelessness Response Action Plan.
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FRIENDS OF COUCH PARK | PORTLAND, OR | 2023 - PRESENT
Operate a nonprofit to keep our neighborhood park safe and run all communications including building the website and managing social channels.
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METROPOLITAN LEARNING CENTER | PORTLAND, OR | 2023 - PRESENT
I teach Creative Writing electives courses to middle schoolers. Subjects have spanned poetry to creative nonfiction and other genres.
AWARDS
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“Autumn Sharp has been a critical driver of our success with Leave of Absence guides, partnering with internal and client teams to get to the bottom of their policy, and convert it into a user-friendly resource for employees who are likely facing major life changes and events.”
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Recognized for making life in my community better for all.
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2 Platinum + 2 Gold
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2018 winner for a single poem
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$11k scholarship toward a second master’s degree for winning essay